Refund policy

We are certain that you will love your items as much as we do. Your items are handmade at the time of your order. Due to COVID-19 and our high regard for the health and safety of our customers, we do not accept exchanges, all sales are final.

If for some reason your item arrives damaged or the wrong item is shipped, we will cover the return shipping costs and offer an exchange within within 10 days of your item(s) being delivered. 

We do not offer returns or exchanges on items due to incorrect size or change of color selected by the customer, etc. Please make sure that you use our sizing charts or contact us via email (info.sunshineboutiquebyzandra@gmail.com) if you are unsure before purchasing.

If an item is returned to our warehouse as undeliverable (due to, for example, incorrect address provided, a change in address before the order was shipped, etc.), the customer will be responsible for the shipping cost for reshipment. Please make sure that your mailing address is correct before processing an order. We only send to the address you provide during order processing.